WORKPLACE INVESTIGATION AND MEDIATION SERVICES
MEDIATION SERVICES
Mediation is a structured process where an impartial third party assists two or more disputing parties in resolving conflict through the use of specialized communication and negotiation techniques. All parties in mediation are encouraged to actively, openly and honestly participate in the process to assist the mediator to facilitate a resolution. The mediator does not render a final decision but offers guidance and suggestions in order to allow the parties to create their own settlement.
BENEFITS:
• Avoid Litigation
• Save Money
• Both Parties Participate
• Parties Can Freely Vent
• Allows for Creativity
• Leaves Parties in a Better Place
• Parties Control Closure
• Generally, 85% Successful
• No Set Up Fees
• Reasonable Hourly Rate
• Flexible Scheduling
• Video-Conferencing (Zoom) Capability
WORKPLACE INVESTIGATIONS
Opportunity to thoroughly, openly, and fairly discover the facts concerning a workplace complaint, including but not limited to, complaints of harassment, discrimination, safety, or retaliation.
ADVANTAGES OF EXTERNAL INVESTIGATION
• Avoid Million Dollar Judgment
• Experienced Attorney
• Avoid Appearance of Bias
• More Objective
• Greater Credibility Later in Court
• Easier to Avoid Conflicts of Interest
• Better Able to Determine Witness Credibility by Assessing Plausibility, Demeanor, Motive, Corroboration, And Past Record
• Can Lead to a Successful Mediation
COMMON INTERNAL INVESTIGATION MISTAKES
• No Plan of Action
• Ignoring Complaints
• Delaying Investigations
• Losing Objectivity
• Distractions During Interviews
• Aggressive Interview Tactics
• Failure to Conduct A Thorough and Impartial Investigation
• Failing to Reach A Conclusion
• Failing to Create A Written Report
• Failing to Follow Up with Parties
EMPLOYMENT AND MEDIATION TRAINING
Association of Workplace Investigators (AWI)
• Basics
• Public Entity
Mediation Training
• Pepperdine Institute for Dispute Resolution of The Litigated Case
• Many Continuing Educational Courses
Kenneth J. Kroopf
President & Managing Attorney
Achievements And Skill
Our lead attorney has over 45 years of experience in general civil law and litigation. He is known in the local legal community for his professional skill and high ethical standards.